Who Uses It
Let Flat Rate help your small business thrive with our call answering services!
Wondering if your business could benefit from using Flat Rate? Here are some of the most popular businesses that have benefitted from our services:
Professional Offices
Legal Offices
Professionalism is of the utmost importance for attorneys and they should be represented in a very business-like manner. Flat Rate’s legal professional applications paired with our live, skilled telephone agents provide an extra layer of customer service, whether you freelance or have a franchise firm. Our dedicated telephone professionals will answer each of your missed calls promptly and relay all the information you need while representing your organization with the highest of standards.
Holistic Health Practices
You already have a successful practice, but in order to keep it that way you need to grow your availability. Your patients need to reach you at all times and if they get a voicemail, they won’t feel like you’re always there. Many answering services can run you upwards of $100 a month, but with Flat Rate, $45 a month is all it takes to give your patients peace of mind.
Doctor’s Offices / Clinics
Don’t settle for voicemails and answering machines. Your patients would rather hear a voice on the other end of the line in their times of need. Flat Rate provides the live, personal operator your patients want, instead of a cold, impersonal voicemail. It shows your patients you care – more than other offices that leave them with a machine and a prayer. No matter the size of your practice, Flat Rate can handle your missed calls without disrupting your normal operations.
Management Services
Financial Services
Customers go to financial planners, stock brokers and bankers for advice and answers regarding investments, taxes, insurance, wills & trusts, and mortgages – just to name a few – and often those communications are time-sensitive. Flat Rate provides a way for your customers to reach you without interrupting your daily schedule. Our call answering services will represent you with the same professionalism with which you represent yourself.
Contractors
Even more important as the high quality work you do is making sure you respond to your customers’ calls – and quickly. One missed or incorrectly communicated call could result in a missed job opportunity or an unhappy customer. The contractors who work with us are provided with the support they need to succeed. Whether you work alone or with a staff, our answering services for small businesses ensures you connect with each customer and potential client.
Property Managers
Keeping your tenants happy and in your property is at the core of your business. Part of that is being readily available when a tenant calls. Flat Rate makes you available as required by law with our skilled telephone agents. Whether you manage one property or several, we will make sure you get the requests and questions from each of your tenants in a timely, accurate manner.
Entrepreneurs / Sales
Home Business Owners / Entrepreneurs
Success as a home business owner requires handling most of the workload on your own. To gain an advantage over your competitors, simply answering calls and questions that arise can be the deciding factor. Let Flat Rate become your advantage with a live operator answering all of your missed calls. Don’t miss out on the opportunity for business by making your potential customers call elsewhere. Earn loyal customers with a reliable answering service like Flat Rate!
Real Estate Agents / Brokers
The majority of home sellers complete their transactions through a real estate professional that can decipher confusing paperwork and facts and figures. Agents act as a buffer between the average buyer and seller, and the often overwhelming terminology and processes of real estate. Updates on the current market can pop up at any time. Get the upper hand on your competition by ensuring that you are available to your clients at all times with a professional, live operator from Flat Rate.
Insurance Agents
Insurance agents spend their time either out of the office tending to customers or on the phone. Flat Rate can handle all of your missed calls and overflow calls so that you can take care of every customer. In addition to protecting against future financial loss from injury, illness, death, theft, or property damage, insurance agents need to be available when the unexpected happens and we can catch whatever calls you miss.