Automating Your Business is a Necessity, Not a Luxury

January 3, 2014 Comments Off on Automating Your Business is a Necessity, Not a Luxury

Savvy business owners are those that recognize that the days of slow business processes are long gone. In fact, business owners are increasingly realizing that they need to have effective methods in place to ensure that they not only reach potential customers at all hours of the day, but that their brand resonates with these […]

4 Reasons Our US-based Answering Service is the Best

May 21, 2013 Comments Off on 4 Reasons Our US-based Answering Service is the Best

You have options when hiring an phone asnwering service to take calls for your business. You can either use an overseas operator or a US based one, and the latter definitely offers more advantages. In fact, by using a US based answering service, your sales may actually increase due to the fact that you will […]

Why Social Media Is Crucial To Your Business

May 14, 2013 Comments Off on Why Social Media Is Crucial To Your Business

Social media is dominating the world right now, and your business should be part of that. Businesses didn’t have social media 10 or 15 years ago, but today it is an important part of creating a thriving business. Getting your company involved with social-media platforms is the surest way to find new customers, communicate with […]

5 Reasons People Hate Voicemail

May 7, 2013 Comments Off on 5 Reasons People Hate Voicemail

Customers are tired of listening to automated messages to try and get the answers that they need. Voicemail messages have simply become too common, and they are not usually very helpful to the customer. The best way to keep customers happy is by having real-life people answering the phones and answering questions. The first big […]

How Entrepreneurs Can Stay Organized

April 24, 2013 Comments Off on How Entrepreneurs Can Stay Organized

One of the most important things to do when starting your own business is to stay as organized as possible. This can be difficult to do at first, but by using the following 10 simple tips, you will develop good habits that will keep you organized. 1. If you routinely write down appointments on a […]

Starting Your Business on a Shoestring Budget

April 19, 2013 Comments Off on Starting Your Business on a Shoestring Budget

You have the dream, but in the dream you always have enough cash to make it seem easy. In the waking world you need money to make things happen when you are starting up a new business. You may be wondering then how is it possible to start a business on a tight budget? This […]

10 Rules of Customer Service for Small Businesses

April 17, 2013 Comments Off on 10 Rules of Customer Service for Small Businesses

In today’s competitive market, providing good customer service is more important than ever for ¬†businesses¬†services that want to survive. The global marketplace has made it possible for consumers to have more choices of businesses to patronize than at an any other time in history. Businesses that fail the customer service test frequently find that their […]

Big customer service on a small business budget

April 3, 2013 Comments Off on Big customer service on a small business budget

The challenges facing small businesses today are perhaps more difficult than they’ve ever been. Globalization and the emergence of mega corporations transform the size and shape of markets. Competition is stronger than ever. While this has some positive benefits, it’s not without its negatives. Recent studies show consumers have less brand loyalty than they’ve had […]

Why choose a US-based answering service instead of overseas outsourcing?

March 10, 2013 Comments Off on Why choose a US-based answering service instead of overseas outsourcing?

Businesses today have many options available when choosing an answering service. Why does it make sense to choose Flat Answering Service’s US-based service rather than an overseas one? After all, doesn’t everyone know that the overseas companies are “cheaper”? Well, there are many ways that “cheaper” can cost you. Your answering service represents you and […]